1. Download the get-NAB-logs script:
    get-NAB-logs
  2. Upload the script to the root directory of the NAB using SCP.
  3. Enter the following command to verify the MD5 sum of the file:md5sum get-NAB-logs

    The result should be: 2bbbf6c378ce7cd951ad12cfb01714d5

  4. Change the permissions for the script by entering:chmod u+x get-NAB-logs
  5. Run the script by entering:./get-NAB-logs
  6. When the script completes, use SCP to copy the resulting Support_Log_<DATE>.tgz file from the NAB. The file will be created in the directory in which you run the script, which should be the root directory.
  7. Send the file to Support using Enhanced Customer Data Repository (ECuRep)

Fuente: http://www-01.ibm.com/support/docview.wss?uid=swg21678374

 

Anuncios